Maldives Airports Company Limited
Maldives Airports Company Limited

Right to Information (RTI) — Proactive Disclosure

Statutory proactive disclosure of corporate governance, organizational responsibilities, public services, financial statements, and regulatory compliance under the Right to Information Act.

Role, Responsibilities and Duties of the Institution

Official corporate duties, institutional profile, and organizational mandate of Maldives Airports Company Limited.

Organizational Structure

Overview of Maldives Airports Company Limited leadership, executive management, core divisions, and operational departments.

MACL Organization Structure Diagram
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Board of Directors

Governance body formulating strategic policies & oversight.

Head of Company

CEO & Managing Director and Deputy Managing Directors.

Divisions

IT, Commercial, Operations, Projects, Finance, Facilities & Supply.

Departments

AMS, Emergency Services, Safety, HR & Corporate Affairs.

Services Provided to the Public

Business Services

  • Promotional and Awareness Campaigns
  • Advertising Services

Operational Services

  • Air Navigation Services
  • Cargo Services
  • Ramp Services
  • Fuel Services
  • Airport Rescue & Fire Fighting (ARFF) Services

Complaint Mechanism

For General Complaints: https://www.macl.aero/contact

RTI related complaints can be submitted to the Review Committee via Mahoali Portal or by e-mailing to the Information Officer.

Details of Complaints Received

CategoryNumber of complaints received
RTI related complaints submitted to Review Committee04

Records Management Practices

01. RECEIVE DOCUMENTS
  • Via physical delivery or e-mail
02. VERIFY DOCUMENTS
  • Checked for required details and attachments
  • Incomplete submissions returned for correction
03. LOG & STAMP
  • Logged in the daily document tracking sheet
  • Document signed and stamped
  • One signed copy given to the submitting party as acknowledgement
  • One copy retained for records
04. ROUTE TO RELEVANT DEPARTMENT
  • Forwarded to the relevant department the same day
05. RECORD & ARCHIVE
  • Tracking sheet updated daily and filed.

Information Maintained by the Institution

  • Corporate Governance Records
  • Policies, regulations, and operational procedures
  • Strategic plans, annual reports, and performance reports
  • Financial records, and audited financial statements
  • Human Resource records
  • Procurement and contract records
  • Legal & Compliance records
  • Public announcements, publications, and media releases
  • IT & Data Records

Information Published by the Institution

Procedure for Requesting Information

Information may be requested from the Company through either of the following methods:

  • Via the Information Commissioner's Office Mahoali Portal by submitting an RTI request online.
  • By completing the RTI Request Form available on the Company's website and submitting the completed form, together with any required supporting documents, either in person or by email.
Mahoali Portal: https://icom.mv/portal
RTI Request Form: Download RTI Form (PDF)

Responsibilities, Powers and Authority of the Heads of the Institution

1. Chief Executive Officer & Managing Director

Provides overall strategic leadership, direction and management of Maldives Airports Company Limited (MACL), ensuring achievement of the Company’s vision, mission and long-term objectives. Responsible for corporate strategy, business performance, governance, financial sustainability, stakeholder management and ensuring safe, secure and compliant airport operations in accordance with applicable regulations and international aviation standards.

2. Deputy Managing Director

Provides strategic leadership and oversight for Airport Operations, Aerodrome Management Services and Human Resources functions. Responsible for ensuring safe, efficient and compliant airport operations, effective aerodrome management, workforce planning, talent development and implementation of people strategies that support MACL’s operational and business objectives.

3. Chief Commercial Officer

Provides strategic leadership and management of MACL’s commercial functions, including aviation business development, aeronautical revenue and non-aeronautical revenue. Responsible for developing commercial strategies, maximizing revenue opportunities, strengthening stakeholder relationships and enhancing customer experience while supporting sustainable business growth.

4. Chief Financial Officer

Provides strategic leadership and oversight of MACL’s financial management functions, including financial planning, budgeting, forecasting, accounting, procurement and asset management. Responsible for ensuring financial sustainability, effective cost management, compliance, financial governance and providing strategic financial advice to support business decisions.

5. Chief Airport Emergency Services Officer

Provides leadership and command oversight of MACL’s Airport Fire and Rescue Services, emergency response and medical emergency functions. Responsible for ensuring effective emergency preparedness, response capability, operational readiness and compliance with aviation safety regulations and international standards to protect airport operations, passengers, employees and assets.

6. Chief Technology Officer

Provides strategic leadership and direction for MACL’s technology function, including enterprise systems, airport operational technologies, cybersecurity, data management and digital transformation. Responsible for developing technology strategies, ensuring secure and reliable ICT services and leveraging innovation to improve operational efficiency and business performance.

7. Deputy Chief Development Officer

Provides strategic leadership and oversight for MACL’s development initiatives, capital investments and infrastructure projects. Responsible for ensuring effective planning, governance and delivery of development programs in accordance with approved scope, budget, quality standards, regulatory requirements and future operational needs.

8. Deputy Chief Officer – Supply Chain Management

Provides strategic leadership and oversight of MACL’s supply chain functions, including procurement, tendering, contract management, logistics, inventory, customs and asset-related activities. Responsible for ensuring efficient, transparent and cost-effective supply chain operations that support business continuity and achieve value for money.

9. Deputy Chief Safety, Security & Compliance Officer

Provides strategic leadership and oversight of safety, security and compliance functions to ensure safe and secure airport operations. Responsible for implementation of Safety Management System (SMS), Airport Security Program, regulatory compliance, risk management and continuous improvement in accordance with ICAO standards, regulatory requirements and Company policies.

10. General Counsel

Provides strategic legal leadership and governance support to MACL on all legal, regulatory, corporate and commercial matters. Responsible for managing legal risks, disputes, contracts, regulatory compliance and providing legal advice to Executive Management, the Board of Directors and stakeholders to protect the Company’s interests.

11. Senior General Manager, Human Resources

Provides strategic leadership and management of MACL’s Human Resources function, ensuring effective workforce planning, talent management, employee engagement, organizational development and HR governance. Responsible for developing and implementing HR strategies, policies and practices that support business objectives, employee capability and long-term organizational sustainability.

Principles and Standards Followed by the Institution

Decisions Made that Affect the Public, and the Reasons for Such Decisions

  • Relocation of domestic operations to Terminal 2

    All domestic flight operations at Velana International Airport were officially moved to Terminal 2 (the former international terminal). This decision was made to accommodate growing inter-island connectivity demand and to reduce congestion, streamlining passenger flow across both terminals.

  • Introduction of the "Calm Room" for individuals with special needs

    MACL opened a dedicated sensory-friendly space at Velana International Airport to improve accessibility and comfort for passengers with special needs, reflecting the Company's commitment to inclusive service delivery.

Mechanism for Public Participation in Policy Formulation

Members of the public who wish to share their comments, suggestions, or provide feedback related to the policies, services, and activities may submit them through official correspondence, email or via the link provided below.

Budget Allocated by the Institution

ITEM #DETAILSAMOUNT (MVR)
1Direct Costs3,617,247,314
2Administrative Expenses2,986,168,060
3Total6,603,415,375
4Capital Expenditure Budget1,680,342,069
5Debt Obligations820,179,246
6Total Budget9,103,936,690

Planned Activities of the Institution

The Institution's planned activities include projects related to airport development, as well as initiatives aimed at providing better services for passengers.

Estimated Expenditure for Planned Activities

ITEM #DETAILSAMOUNT (MVR)
1Direct Costs3,617,247,314
2Administrative Expenses2,986,168,060
3Total6,603,415,375
4Capital Expenditure Budget1,680,342,069
5Debt Obligations820,179,246
6Total Budget9,103,936,690

Individual Remuneration and Benefits Paid to Staff

BASIC SALARY

LEVELAMOUNT (MVR)
CEO & MD / DMD / Chief Level35175 - 67000
Executive Level22037.50 – 40425
Senior Management Level14850 – 28387.50
Management Level11730 – 23230
Supervisory Level8855 – 18515
Officer Level6960 – 15040
Support Staff Level5280 – 12480

DAILY ATTENDANCE / SPECIAL ALLOWANCE

LEVELAMOUNT
CEO & MD / DMD / Chief Level2%
Executive Level1%
Senior Management Level1%
Management Level1%
Supervisory Level2%
Officer Level2%
Support Staff Level2%

MONTHLY PRODUCTIVITY ALLOWANCE

LEVELAMOUNT
CEO & MD / DMD / Chief Level20% - 52%
Executive Level17% - 20%
Senior Management Level13% - 21%
Management Level13% - 25%
Supervisory Level15% - 32%
Officer Level19% - 34%
Support Staff Level20% - 45%

MONTHLY MOBILE ALLOWANCE

LEVELAMOUNT
CEO & MD / DMD / Chief Level2000 – 3000
Executive Level1500
Senior Management Level750

Stages / Procedure of the Institution's Decision-Making Process

The Board of Directors is the highest authority, approving company policies and strategic direction. The Managing Director enforces Board decisions and makes decisions on day-to-day matters, and represents the company at the highest level. The Deputy Managing Directors support the Managing Director and take over decision-making in their absence. Heads of Department approve matters within their respective departments.

Accountability Framework of the Institution

Maldives Airports Company Limited (MACL) operates in accordance with the applicable laws, regulations, and corporate governance framework governing State-Owned Enterprises (SOEs) in the Maldives. In line with these requirements, MACL submits quarterly reports to the Privatization and Corporatization Board (PCB), ensuring transparency, accountability, and compliance with the corporate governance standards applicable to state-owned enterprises.

MACL also operates under the oversight of relevant aviation regulatory authorities and complies with applicable international aviation standards and requirements governing airport operations.

Details of Information Officer

Information OfficerHawwa Shara ShareefLegal Officer